FAQs

Subscription Orders

Subscriptions add extra convenience by providing regularly-scheduled deliveries of your favorite products straight to your doorstep.

You can select delivery intervals of:

  • Every 2 weeks
  • 1 month
  • 2 months

Subscription orders don’t require any commitment, and you’re able to cancel your subscription or change your delivery intervals at any time.

  1. Choose your desired product Flavor and Size
  2. Click the “Subscribe” button and use the drop-down to schedule your subscription for either “Every 2 Weeks,” “Every Month” or “Every 2 Months”
  3. Click “Add to cart”

Shipping

If you live in the continental U.S. we are happy to offer free ground shipping on all orders of $40 or more. Orders under $40 will be charged $10 for ground shipping.

Orders for FROZEN items are serviced by foodservicedirect.com and they will add shipping costs.

We are not able to ship products to Alaska, Hawaii or Puerto Rico at this time.

All orders $40 and over are shipped FREE by UPS ground.

Email asktheexpert@lyonshealthlabs.com or call 888-617-3482 to obtain tracking information.

Thickeners

Prepare it as close to the mealtime as possible. Do not make it in advance, or freeze or refrigerate the product.

Because the modified starch of the thickener reacts negatively to saliva, reversing the thickening effect.

Just refer to the mixing chart for directions on bulk use of THICK & EASY® Instant Food & Beverage Thickener for various sizes of liquids. The nectar and honey thick packets are measured for 4oz of liquid. Two nectar thick packets are used to thicken 4oz of liquid to a spoon thick consistency.

Our Clear products are Thickened with Maltodextrin, Xanthan Gum, Carrageenan, Erythritol.

Starch thickeners are made with modified cornstarch.

Thickened Beverages Dry Mixes

They are decaffeinated so they do not negatively interact with medications or cause dehydration.

A small amount can be added without affecting the consistency of the liquid.

Thickened Beverages Ready to Serve

Thickened water with lemon and sweetener added.

Thickened Dairy

2% milk.

Pureed Side Dishes

There is no cooking required.

To prepare two slices: Combine 1/4 cup dry mix into mixing bowl and add six tablespoons cold water.

Rapidly whisk with a wire whip until well combined. Immediately pour into a pan that has been coated with oil and use a spatula to smooth the surface. Let bread stand for 30 minutes prior to serving.

THICK & EASY® Instant Food & Beverage Thickener is one of the ingredients necessary to prepare the product. Other ingredients include kitchen pantry items such as butter and salt.

Fortified Nutritional Shakes-Ready to Serve

It’s a carbohydrate-controlled supplement designed for individuals with diabetes, hyperglycemia and glucose intolerance.

It’s a ready-to-drink supplement that supplies a concentrated amount of protein and calories and is also fortified with 25% of the RDA for essential vitamins and minerals.

Protein & Calorie Supplements

MULTI MIX™ Protein & Calorie Supplement Mix provides calories and protein. PROPASS® Whey Protein Supplement Protein Supplement Powder primarily supplies protein with a minimal amount of calories.

Broths, Gravies & Sauces

They are measured to prepare a 6oz bowl of broth, or can also be used as a food seasoning.

Reduced Calorie Desserts

SIN FREE® Fat Free Cake Mixes are reduced calorie and fat free. SIN FREE® Instant Pudding Mixes are reduced calorie, fat free and sugar free.

Specialized Nutrition Dry Mixes

Two packets/servings per day.

Arginine is a conditionally essential amino acid that increases wound healing by enhancing collagen synthesis.